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Privacy Policy

This Privacy Policy explains how Family Playbook collects, uses, and discloses information about you. This Privacy Policy applies to the services and products (collectively, the “Service”) provided by Family Playbook Company (“Family Playbook,” “our,” or “we”) via Family Playbook’s site and mobile application. 


We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our Service or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.


Collection of Your Information

Information You Provide to Us For Our Service

When you create an account, we ask that you provide your name, email address, and other personal information. We also collect information when you participate in interactive features on our Service (like sending a message through our Service), fill out a form, participate in a promotion, request customer support, or otherwise communicate with us.  


Information We Collect Automatically When You Interact with Us

When you access or use our Service, we automatically collect certain information, including:

  • Transactional Information

  • Device and Usage Information

  • Location Information

  • Information Collected by Cookies and Similar Tracking Technologies


Information We Collect from Other Sources

We may obtain information from other sources. We may collect information about you from third parties, including but not limited to publicly available sources. For example, we may use information about you from payment providers to process payments.


Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.


Information You Add to the Productivity Tool

Our Service is a productivity tool designed to consolidate your content in one, easy-to-reference place. Accordingly, when you use our Service, you may input information about your legal, financial, and personal wishes, including information about your bank accounts, legal documents, account details, and other similar information. This data is collected and maintained for your use. We do not share this information and we do not have access to the contents of your Family Playbook. Only you control which third parties have access to this information.  You control this by inviting trusted parties such as family members, friends and professional associates. No Family Playbook employee or contractor has access to the specific information you add or upload to your Family Playbook account other than Family Playbook may access information about your data storage usage, login frequency, and user behavior for the purposes of triggering email, billing and other marketing activities to you; and Family Playbook may access your contact information to process payments and refunds, reset your password, trigger confirmation emails, or, in special circumstances, to block access with proper client approvals.


Use of Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service; 

  • Personalize and improve your experience on our Service;

  • Send you technical notices, security alerts, and support and administrative messages; 

  • Respond to your comments and questions and provide customer service;

  • Communicate with you about products, services, and events offered by Family Playbook and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt-out of these communications at any time);

  • Monitor and analyze trends, usage, and activities in connection with our Service; 

  • Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);

  • Personalize the advertisements you see when you use our Service based on information provided by our advertising partners;

  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards

  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Family Playbook and others;

  • Debug to identify and repair errors on our Service; 

  • Comply with our legal and financial obligations; and

  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We share personal information in the following circumstances or as otherwise described in this Privacy Policy: 

  • We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, videoconferencing, fraud prevention, customer service, and marketing and advertising.

  • We share personal information with other users of our Service when you make content available by inviting them to access privately-accessible areas of our Service.

  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

  • We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of us, our users, the public, or others.

  • We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

  • We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. 

  • We share personal information with your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.


Social Sharing Features

Our Service may offer social sharing features and other integrated tools (such as the Facebook “Like” button).  Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.  For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.


Advertising and Analytics

We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Service and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Service and other websites], and better understand your online activity. [For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit]


Data Retention

We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.


Transfer of Information To the United States and Other Countries

Family Playbook is headquartered and has operations in the United States, and as such, complies with US security and privacy requirements. We may use vendors in other countries, which are required to comply with their jurisdictions’ security and privacy requirements.


Updated: 2023-01-17

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